Return and Refund Policy

Last updated: May 05, 2023

Thank you for Booking at Ubex Home.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Ubex Home,The Secret Waterfall Road, Kunjapuri Trek By Pass Ghugtyani (Malli, Upper Tapovan, Tapovan, Rishikesh, Uttarakhand 249192.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to Ubex Home, accessible from www.ubexliving.com

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 30 days without giving any reason for doing so.

The deadline for cancelling a Booking is 30 days from the date on which you have booked.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

Before 1 Month :100%  Refund 

Before 7 Days  :75% Refund

Before 3 Days :50% Refund

Incase of Govt Lockdown / Pandemic : a Voucher of same value redeemable in 365 days @ UbEx Home will be issued

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: